Connecting AudioCodes Devices to Live Platform

When Hybrid devices are attached to your Hybrid service, they are added to Live Platform under your customer's Service Provider or Reseller domain. Devices are connected to Live Platform over WebSocket tunnel VPN. You should obtain the User and password for the WebSocket VPN tunnel and the related Incremental INI file configuration from AudioCodes. In addition, an SNMP connection must also be configured as described below.

The connection process should be performed in the following sequence:

1. Step 1: Add AudioCodes device in Live Platform (see Step 1- Add AudioCodes Device in Live Platform)
2. Step 2: Configure AudioCodes device (see Step 2- Configure AudioCodes Device to connect to Live Platform)
3. Step 3: Verify device is successfully connected (see Step 3: Verify Device is Connected)